FAQ
HOW LONG DOES SHIPPING TAKE?
Standard Shipping: 3-5 business days.In peak periods please allow for up to 7 business days.
All orders will be dispatched from our warehouse within 1-2 business days.
MY ORDER DID NOT ARRIVE ON TIME, WHAT SHOULD I DO?
If for any reason, your items do not arrive within 7 business days from the purchase date, please contact sheh786yar@gmail.com OR 03258253699 is our whatsapp number.
WHAT ABOUT MY PRIVACY ?
Information We Collect
a. Personal Information:
When you place an order on our website, we may collect personal information, including your name, email address, shipping address, and payment details.
b. Non-Personal Information:
To enhance your browsing experience and improve our website, we may also collect non-personal information such as browser details, IP address, and cookies.
2. How We Use Your Information
We use the information collected for the following purposes:
Processing and fulfilling your orders.
Communicating with you regarding your orders, products, and promotions.
Improving our website and services.
Preventing fraud and maintaining the security of our website.
Complying with legal requirements
WHAT IF I RECIEVE WRONG/ DAMAGED PRODUCT?
We offer refunds under the following conditions:
a. Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 Days of receiving your order. We will arrange for a replacement or issue a refund after confirming the issue.
b. Incorrect Item Received: If you receive the wrong item, please contact us within 7 days of receiving your order. We will provide instructions for the return of the incorrect item and ship the correct item to you promptly.
c. Unfulfilled Orders: In the event that we are unable to fulfill your order, we will issue a full refund.